The HERO Learning Series provides industry professionals with educational opportunities to enhance their performance in the workplace.
Meeting the Needs of Sub-Population Cultures
Original air date: January 17, 2018
Judd Allen, PhD
Mary Marzec, PhD
Richard Safeer, MD
Addressing the needs of sub-cultures is essential to fostering a culture of health. For example, something that may work great on the day shift may have little traction on the night shift. The norms and needs of machine operators may be very different from those in sales.
- How do you identify sub-cultures?
- How do you empower managers and champions to align programs and practices with diverse sub-cultures?
- How will you address the needs of sub-cultures without undermining the brand and core themes of your program?
Explore these fundamental challenges and other related topics with culture experts Judd Allen, PhD, Mary Marzec, PhD, and Richard Safeer, MD.
Dr. Judd Allen, PhD is President of the Human Resources Institute, LLC, a research, publishing and consulting firm that focuses on the creation of supportive cultural environments. He earned his PhD in Community Psychology from New York University and serves on the editorial board of the American Journal of Health Promotion. Dr. Allen supports over 200 health and wellness professionals in their Wellness Culture Coaching work. Dr. Allen has assisted several hundred government, business and community settings to bring about lasting and positive culture change. Dr. Allen has served on the Board of Directors of the National Wellness Institute, as a Senior Research Analyst at Memorial Sloan-Kettering Cancer Center and on the Vermont Governor’s Council for Physical Fitness and Sports. Dr. Allen has authored more than 50 books, journal articles, training manuals and software titles. His most recent books are Leading for Purpose, Culture Change Planner, The Social Climate Toolkit, The Cultural Analysis Toolkit, A Family Guide to Wellness, Kitchen Table Talks for Wellness, Bringing Wellness Home, Wellness Leadership and Healthy Habits, Helpful Friends. Further information about Judd’s work is available at www.healthyculture.com. Judd has completed more than 30 New York City Marathons, multiple Ironman distance triathlons and long distance cross-country ski races. He lives in Burlington, Vermont.
Dr. Mary Marzec, PhD is a Senior Researcher and Consultant with RedBrick Health. She leads the workplace culture group and contributes to outcomes research as part of RedBrick’s health strategy team. Dr. Marzec has over 12 years’ experience working with employers on population health and health risk reduction strategies. Her areas of focus are stress, and leveraging culture to improve well-being program engagement and health. Previously at the University of Michigan, Mary led the development of the Workplace Culture of Health survey, which quantifies health-contributing factors in the environment and culture. This is the core component of RedBrick’s Culture Check™. By identifying strengths and opportunities, organizations can leverage cultural factors to more effectively support the health of their populations. More information about her work and Culture Check can be found at https://home.redbrickhealth.com/health-innovation-blog/. Mary has a master’s degree in Biostatistics and a PhD in Kinesiology, both from the University of Michigan. She has received multiple awards for outstanding research and frequently presents at national conferences.
Dr. Richard Safeer, MD, FAAFP is Medical Director of Employee Health & Wellness at Johns Hopkins HealthCare LLC. Dr. Safeer completed his Bachelor of Science in Nutrition at Cornell University before graduating from medical school at the State University of New York at Buffalo (magna cum laude). He completed his residency in Family Medicine at Franklin Square Hospital Center, in Baltimore, Maryland. After which, he completed a Faculty Development Fellowship at the Virginia Commonwealth University of Medicine in Richmond, Virginia. He is also certified in Clinical Lipidology. Prior to arriving at Hopkins, Dr. Safeer practiced family medicine in Northern Virginia. He was then on the faculty at the George Washington University, serving as the Residency Director of Family Medicine in his last year at the institution. He was the Medical Director of an Occupational Health Center in Baltimore and Wellness Director for the Mid-Atlantic region of the parent company, just before starting at CareFirst BlueCross BlueShield in Baltimore, Maryland as the Medical Director of Preventive Medicine. One of his responsibilities at Hopkins includes addressing the employee health initiative, Healthy at Hopkins. He is also the clinical lead for the Employee Health Plan. He sees patients in the Hopkins Hospital Lipidology clinic.
Tailored Outreach and Employee Engagement: How Big Data Analytics can Transform Health and Business Outcomes
Original air date: December 7, 2017
Dr. Michael Parkinson
Dr. Wendy Lynch
Dr. Marleece Barber
Join HERO in hosting a brilliant trio of experts for a webinar, Q and A, and audience polls that examine how the UPMC health system has been able to demonstrate a ten-fold improvement in prediction accuracy and a five-fold increase in program engagement for their employees. This unique (but replicable) project combines 1) a comprehensive, integrated data platform, 2) a sophisticated, big-data analytics engine and 3) a sophisticated system of coordinated interventions. Key differentiators include the combination of all benefits, workplace factors, health risks, job performance, and community metrics into a unique, integrated platform where the latest analytic techniques were used. Lastly, they leveraged dozens of existing member touch points through an intelligent, real-time referral system to improve effective programs and timing. Presenters will describe the unique, integrated approach they are taking to support a large workforce and how the newest Big Data capabilities are revolutionizing the ability to tailor outreach to individual needs.
Dr. Marleece Barber is Director of Health, Wellness and Employee Health and Life Insurance Benefits. She also serves as the Chief Medical Officer for the Lockheed Martin Corporation. She is responsible for designing, developing, and executing a health and productivity strategy that includes wellness and preventive care for over 100,000 employees. Prior to joining Lockheed Martin, she was employed by Deere & Company where she created wellness programs and initiatives that emphasized the importance of risk factor reduction in the prevention of chronic disease. She was also the Director of Global Safety, ensuring that appropriate standards were met and programs deployed to prevent workplace injuries. She holds a Bachelor of Science degree in Chemistry from Dillard University; a Doctor of Medicine from the University of Rochester School of Medicine and Dentistry; and a Master of Science from Harvard University School of Public Health. Dr. Barber serves on the Board of Directors of the National Business Group on Health and is an inaugural member of the Institute of Medicine’s Public-Private Partnerships for Global Health and Safety Committee. She is also on the Board of Directors for the Leapfrog Group. The wife and mother of two children is also a talented singer and songwriter of inspirational music.
Dr. Wendy Lynch has been making the connection between human and business performance for over 30 years. Her career has included roles as faculty at the University of Colorado Health Sciences Center, Vice President of Strategic Development at HCMS Group, Principal at Mercer Human Resource Consulting and on the Board of Directors for two publicly-traded companies. Now Dr. Lynch runs her own consulting firm and holds an adjunct position of Associate Professor at IUPUI. Dr. Lynch has applied her skills in research design and evaluation to several pivotal studies in the fields of health measurement, consumer engagement, and productivity assessment. Her current efforts focus on the application of Big Data solutions in Human Capital Management. She has consulted to dozens of Fortune 100 companies during her career. A frequent speaker, and author of over 100 articles and reports, Dr. Lynch has also published three books. Most recently, she co-authored Get to What Matters, highlighting effective listening tools and questions for business professionals.
Dr. Michael Parkinson is the Senior Medical Director overseeing employer health and productivity strategies for UPMC Health Plan and WorkPartners. Mike is a Past President of the American College of Preventive Medicine, the national medical specialty society of physicians trained in and committed to disease prevention and systems-based approaches to improving health and healthcare. He formerly was EVP, Chief Health and Medical Officer of Lumenos, a pioneer of consumer-directed health plans and a subsidiary of Wellpoint. A retired Air Force colonel, he served as associate director of medical programs and resources in the Office of the Surgeon General where he was responsible for policy and planning for over 2 million beneficiaries, 70 facilities and a $4 billion budget. While assigned to the US Public Health Service, he provided oversight of federal programs in public health, geriatrics and preventive medicine training. He served on the Institute of Medicine Committee on NASA employee health programs, and as faculty for the 14-cities Robert Wood Johnson Foundation “Aligning Forces for Quality” project. He is a board member of the American Heart Association Great Rivers Affiliate, University of Iowa NIOSH Total Worker Health Center and the Defense Health Board Healthcare Delivery Subcommittee. Mike serves on the editorial boards of the American Journal of Preventive Medicine and the American Journal of Medical Quality. He obtained his AB from Cornell, MD from George Washington, family practice training at the UCLA and his MPH, preventive medicine residency and chief residency at Johns Hopkins.
The Association of Employee Engagement at Work With Health Risks and Presenteeism
Original air date: November 15, 2017
Wayne N. Burton, MD
Alyssa B. Schultz, PhD
Research clearly demonstrates a link between employee engagement in their work and business outcomes that leaders care about; and many employers are keenly interested in strategies to increase levels of engagement.
An emerging question for the wellness profession is how employee engagement is linked to health and how to leverage such data to support a broader value proposition for wellness initiatives.
Join us as Drs. Wayne Burton and Alyssa Schultz share their recently published research study that examines the relationships between health, engagement, and presenteeism and discuss the practical implications of their findings.
Wayne N. Burton, MD was the Corporate Medical Director for American Express from 2009 to 2017. Previously he was the Corporate Medical Director for JPMorgan Chase and its legacy banks from 1982 to 2009. He graduated from the University of California at Santa Barbara and attended the University of Oregon Medical School. He completed his residency in internal medicine and was chief medical resident at Northwestern Memorial Hospital in Chicago, Illinois. He is a Fellow of the American College of Physicians, the Institute of Medicine of Chicago and the American College of Occupational and Environmental Medicine.
Since 1978, Dr. Burton has been an associate professor of clinical medicine at Northwestern University Medical School. He is also an adjunct professor of Environmental & Occupational Sciences at the University of Illinois at Chicago. He is on the editorial boards of Population Health Management and the Journal of Health and Productivity and has authored or co-authored almost 100 articles on various aspects of employee health and productivity, pharmacoeconomics and disease management.
Alyssa B. Schultz, PhD has more than twenty years of experience researching various aspects of employee health and economic outcomes such as absenteeism, health care costs and on-the-job productivity loss. Her work has been focused on the relationship between health and health behaviors on a variety of outcome measures related to vitality, productivity, and cost. Her academic background includes degrees in exercise physiology, kinesiology, and health promotion. This combination of experience and interest has served her well when analyzing the impact of health promotion initiatives at a variety of organizations during her tenure at the University of Michigan Health Management Research Center in Ann Arbor, MI. She has been the recipient of several awards including excellence in publishing, a graduate fellowship award and a presidential scholarship.
Building a Culture of Emotional Health: AMEX’s Healthy Minds Campaign
Original air date: November 1, 2017
Dr. Charles Lattarulo
How do you motivate people to change their behavior to achieve emotional wellness and why is it so important to an organization?
Join HERO CEO Paul Terry as he welcomes Dr. Charles Lattarulo, one of the most highly rated speakers at our recent HEROForum17, to discuss emotional wellness in the workplace. You will learn how the emotional well-being effort at American Express starts with meaningful input from leadership and an ongoing commitment to promote behavioral health and emotional well-being, not only internally, but also among its Business Partners.
Dr. Lattarulo will describe how American Express built and executed its Healthy Minds program to decrease mental health stigma and increase the dialogue on behavioral health in the workplace. The company expanded its EAP by adding onsite face-to-face counseling and integrating physical, mental, and financial well-being initiatives company-wide. A major component of AMEX’s culture change strategy is to enhance communication about mental health to increase awareness of these issues. For example, the “One in Four” campaign, featuring actress Glenn Close, highlighted the prevalence of mental health conditions. Other behavior change programs include cognitive behavior therapy webinars and a meditation program.
As always, we will poll our webinar audience to learn about your views and give you the chance to engage with one of HERO’s most popular expert presenters.
Charles Lattarulo, PhD, is the creator and Global Director of the Healthy Minds Program for American Express. Dr. Lattarulo’s diverse role includes managing the company’s global mental health strategy, onsite EAP counselors, US and global EAP vendor relationships, and behavioral health absence management. He also creates and ensures the viability of the company’s behavioral health programs and works to provide ad-hoc expertise across the organization. Prior to his role at American Express, Dr. Lattarulo served as Director of Behavioral Health at a home care agency, Clinical Director of an international employee assistance program, and Director of Training and Clinical Instructor at a major metropolitan hospital. His vast expertise includes corporate behavioral health, anxiety and stress, bereavement, and substance abuse issues.
Making Healthy Eating Policy Practice
Original air date: September 26, 2017
Michael W. Beets, MEd, MPH, PhD
R. Glenn Weaver, PhD
What Can Workplace Health Promoters Learn from Food Policy and Practices in Schools?
If “building a culture of health” is to become more than a bromide in workplace health promotion, examples of policies that transform a culture and become commonly accepted are essential. Research into the health benefits of food policy changes in schools offers some of the most compelling evidence that cultures can be changed in real life systems. But schools are systems where paternalism and choice architecture is commonly accepted, some would say even expected. Can what we’ve learned from school-based food policy be applied at workplaces where libertarianism and paternalism sometimes coexist but other times cause conflict? To examine such questions, we have invited an encore webinar presentation from authors of one of the American Journal of Health Promotion’s Papers of the Year from 2016. Our guests Dr. Michael Beets and Dr. Glenn Weaver led a randomized controlled trial on how changes in food quality and costs affected food consumption. They will summarize their findings and offer us an update on their latest studies. Dr. Beets refers to himself as a “public health commonsense’ist” working to harness “real life” systems and help shape the direction of the field of public health interventions targeting childhood obesity. Dr. Weaver conducts research in schools and out of school time programs to address unhealthy weight gain in youth. As always, we will leave plenty of time for your questions and poll you on your views about whether school-based food policies have takeaway lessons ready for primetime in worksite settings.
Workplace Performance Committee Guest Presentation
Original air date: August 17, 2017
Mark Poindexter, Shell Oil
Krystal Sexton, Shell Oil
Shell’s Human Performance and Care (HP&C) initiative places an intentional lens of care on all its programs aimed at improving human performance. Covering physical, psychological, and emotional well-being, HP&C contains a number of programs, initiatives, and tool kits to help teams and individuals perform at their best. In this talk, two programs, Resilience and Care for People, will be highlighted, along with their impacts on engagement and safety throughout Shell.
This webinar is available to members only. (Log in)
Building Cultures of Resilience, One Manager at a Time
Original air date: August 10, 2017
Dr. Sara Johnson, Pro-Change Behavior Systems
Megan Hammes, Director for University of Iowa
- The University of Iowa Story – How “Building Resilience at UIowa” is a health and well-being initiative that is weaving its way into larger University strategies
- Managers as Multipliers – Data from “Manager on the Move” program and case-building for how managers are a critical component in a culture that supports well-being
- Program Sustainability – Sharing outcomes with leadership, fostering an environment where manager supported efforts can be offered
Awakening Compassion at Work: New Avenues for Linking Well-Being and Performance
Original air date: July 20, 2017
Monica Worline, PhD
Addressing and alleviating suffering doesn’t rise to the top of most resilience initiatives, leadership training programs, or organizational development initiatives, and yet the evidence is growing that it should! Compassion is an overlooked, undervalued aspect of today’s workplaces. This webinar will introduce you to the new science of compassion and marshal evidence from two decades of research, much of it based in real organizations, to show you how to open up new avenues that link human well-being at work with organizational innovation, collaboration, service quality, care delivery, adaptability to change, and retention of talented people. Incorporating yet going beyond interpersonal skills, Monica Worline will share four keys to awakening compassion in your organizations at the systems level. You’ll take away inspiring and practical ideas for organizational change that highlight steps anyone can take – no matter their role – to alleviate suffering and awaken compassion.
This webinar is available to members only. (Log in)
A Randomized Trial of Social Comparison Feedback and Financial Incentives to Increase Physical Activity
Original air date: July 12, 2017
Dr. Mitesh Patel, MD, MBA, MS
Dr. Kevin Volpp, MD, PhD
HERO and the American Journal of Health Promotion are delighted to host Drs. Mitesh Patel and Kevin Volpp, leaders in the Center for Health Incentives and Behavioral Economics (CHIBE). The Center conducts behavioral economics research aimed at reducing the disease burden from major U.S. public health problems. Volpp and Patel are two of the most prolific researchers in the nation when it comes to examining the effectiveness of workplace and health systems based financial incentives. Originally founded within the Leonard Davis Institute of Health Economics, the CHIBE mission is to inform health policy, improve health care delivery and increase healthy behavior. This webinar was hosted by Dr. Paul Terry. Our expert panel will summarize their current research and allow ample time for participant questions. We also react to your opinions from our webinar polls relating to the use of incentives and discuss the effectiveness of other of your engagement strategies.
Employee Wellness Provisions, Privacy and Protections: Keeping up with the EEOC/ADA Rules
Original air date: June 27, 2017
Jim Pshock, Bravo Wellness
Barbara Zabawa, Center for Health and Wellness Law
Though there has yet been a replacement for the Affordable Care Act that Congress would pass, there have been many indications concerning what is and is not likely to change. Join our panel to learn about current trends in the use of incentives and how they fit in an employer’s overall engagement strategy. One of the most telling indicators that changes to wellness provisions will be closely scrutinized has been surrounding the “Preserving Employee Wellness Programs Act” (H.R. 1313). Our panel will review how the bill recognizes employee protections that are already in place and includes specific language relating to non-discrimination based on illness.
This webinar is available to members only. (Log in)
Advancing Well-being Through a Model for Professional Fulfillment
Original air date: June 8, 2017
Patty Purpur de Vries, MS
Employee stress is a significant concern for employers and is especially critical in health care settings. Many employers have responded by offering employee stress management programs or launching resiliency initiatives which focus predominantly on individualistic approaches. Stanford Medicine identified drivers of burnout in their employees, and leveraged the data to demonstrate business impacts as well as inform development of an initiative to address the issue. Stanford’s model of professional fulfillment integrates individualistic and systemic approaches to building a culture of wellness, efficiency of practice, and personal resilience. Patty will share how they developed the conceptual framework and describe some of the specific initiatives Stanford is using to address physician burnout. We will poll for your reaction to the conceptual framework and discuss how the model can be applied to other industry sectors.
What Human Capital Measures Matter Most to the C-Suite?
Original air date: April 26, 2017
Dr. Derek Yach
What are companies doing to cultivate environments and cultures that create a workforce that leads in well-being? How would we respond if we knew that the C-Suite was more interested in sustainability and people development and less interested in body mass index metrics and cholesterol levels? Instead, what role might measures play that examine how governance, culture, management, and business success all interrelate and contribute to the health of both the company and employees? Dr. Yach will share ideas, trends and recommendations about C-Suite level metrics and discuss report cards and emerging metrics such as sustainability, value on investment and emotional and mental well-being
Is there a single most beneficial well-being intervention?
Original air date: April 4, 2017
Stephen G. Post, Ph.D.
Tracy Hoover, Points of Light Institute’s Giving, Health, and Happiness
What is the most powerful well-being intervention known to mankind? If, as our speakers for this webinar propose, it is 100 hours per year of volunteer work, how should this finding be applied to the work of health promotion? How integrated are your corporate volunteerism policies and programs with your health and well-being initiatives? Many offer incentives for being fit, should we do the same for being happy and good to others? Is there a business case for practicing loving-kindness? Join Dr. Stephen Post and Points of Light Institute’s CEO Tracy Hoover as we explore whether those who give of their time and talent receive more well-being in return than available via any other intervention.
This webinar is available to members only. (Log in)
What Causes Well-being and Where does Health Fit in?
Original air date: March 1, 2017
Thomas E. Kottke, MD, MSPH, HealthPartners & Ginger Kakacek, MD, HealthPartners
We have long understood the impact of lifestyle choices such as how tobacco use, inactivity or inadequate sleep affect our health. But how do these decisions compare to others that predict or advance well-being? How does tobacco use, for example, compare to not belonging to groups? What’s more impactful for well-being, healthy eating or healthy thinking? If we are to flourish, should we schedule more fitness club visits or “gratitude visits”? Join Drs. Tom Kottke and Ginger Kakacek, from HealthPartners, for a webinar that explores whether “well-being in all policies” could have greater impact than our more usual advocacy for “health in all policies.” Related to this, what percent of U.S. adults are flourishing? Where we’ve long held that the absence of illness is not health, we’ll explore positive psychology principles and ask whether the absence of mental illness assures the presence of mental health.
Reaching the Disaffected: Strategic Approaches to Employer Health and Well-Being Metrics
Original air date: January 11, 2017
Bruce Sherman, MD, Conduent HR Services (formally Xerox)
Many employers are faced with the dilemma of understanding how their health and well-being programs are performing, and whether their programs are responsive to the needs of everyone, not just the readily engaged. Collecting the right data is critical for this effort to measure as well as maximize the value of employer investments in workforce health. This session describes the unique challenges related to lower income workers, many of whom may be the “disaffected” we heard so much about in the recent election. Dr. Sherman provides pragmatic considerations for employers to use available data sources in order to maximize the value of their greatest asset: their human capital. These approaches are based on an analysis of the relationship of employee wage data with healthcare consumerism engagement, revealing how the findings can provide important insights to help reach the hard to reach.
This webinar is available to members only. (Log in)
Wednesday Webinar with Stryker Instruments
Original air date: December 6, 2015
Ashley Brinn Kletke, Sr. Manager, Wellbeing
Wearables in Wellness: How Employers are Incorporating Wearable Fitness Tracking Devices into the Workplace
Original air date: July 14, 2015
Jack Bastable, National Practice Leader, Health & Productivity Management
CBIZ Benefits & Insurance Services
Jessica Grossmeier, VP of Research, HERO
Don’t Throw Out the Baby with the Bathwater – A Measured Response to Critics of Workplace Health Promotion and Disease Prevention Programs
Original air date: April 22, 2015
Ron Goetzel, PhD
Vice President of Consulting & Applied Research
Truven Health Analytics and John Hopkins Bloomberg School of Public Health
Vice Chair, HERO Board of Directors
Connecting the Dots: What Business Leaders Think about Employee Health, Productivity, and Performance
Original air date: March 18, 2015
Jessica Grossmeier, PhD, MPH, VP of Research, HERO
Nikki Hudsmith, MBA, VP, Consulting Services, Performance pH
Developing Highly Engaged Organizations that Improve the Quality of Human Life
Original air date: August 8, 2013
Jack Groppel, PhD
Co-founder of the Human Performance Institute
Vice President of Applied Science and Performance Training
Wellness & Prevention, Inc.
Julia Brandon, PhD
Director of Environment, Health & Safety Excellence
A Community Based Proactive Health Care Model for Small Businesses
Original air date: January 23, 2013
William E Primmerman – Project Director, Greater Somerset Public Health Collaborative
Kala Ladenheim, PhD, MSPH – Senior Researcher, Medical Care Development, Inc.
Organizational Energy: A Primer on Improving Health
Original air date: July 11, 2012
Jack Groppel, PhD, Co-Founder of the Human Performance Institute, Vice President of Applied Science and Performance Training, Wellness & Prevention, Inc., a Johnson & Johnson company
A Strategic Approach to Employee Well-Being and Organizational Performance
Original air date: March 21, 2012
David W. Ballard, PsyD, MBA – Assistant Executive Director, American Psychological Association
Connie Roy-Czyzowski, SPHR, CCP – Vice President, Human Resources, Northeast Delta Dental
Obesity in America: Consequences and Strategies
Original air date: November 9, 2010
William Dietz, MD, PhD, Director of Nutrition, Physical Activity, and Obesity, CDC
Note: Due to a technical difficulty during recording, you will not see the first slide until approximately 30 seconds into the presentation.