In 2018, Bupa Global partnered with HERO to launch the international version of the HERO Health and Well-being Best Practices Scorecard in Collaboration With Mercer© (HERO International Scorecard) to its business customers. Bupa Global is the international health insurance arm of Bupa, serving millions of customers around world. It provides products and services for globally minded and mobile people who want the most premium coverage and access to the healthcare they need anytime, anywhere in the world, whether at home or when studying, living, traveling or working abroad.
The business views the HERO Scorecard as a means to supporting employers in creating an inventory of health and well-being best practices, benchmarking their performance and understanding how they can improve over time.
While employers recognize workplace health initiatives as a key way to attract and retain talent, such initiatives need to be underpinned by strong strategic planning, health-supporting policies, leadership buy-in and measurement. Bupa Global recognizes the value of the HERO International Scorecard to help businesses compare its results with those of other companies and to track progress in its health and well-being initiatives over time.
Once Bupa Global made the decision to launch the HERO International Scorecard to its customers, the business invested in the development of training materials, communications and reporting templates to support client management teams to integrate the HERO International Scorecard into client consultation. The initial response from the training has been positive, as the Scorecard data have proved helpful in identifying evidencebased ways clients can build on their existing programs and get leadership support for improvements and expansion of health and well-being initiatives.
One of the most useful tools that Bupa Global has developed to support the launch of the HERO International Scorecard to its clients is a reporting template that each client manager will tailor to report best practice scores, comparative benchmarks and strategic recommendations for the improvement and expansion of health and well-being programs.
Although adoption of the HERO International Scorecard will take a phased approach, Bupa Global believes that the partnership with HERO will support the provision, promotion and execution of evidence-based practices that improve employee health and well-being.
Source: 2018 HERO Scorecard Progress Report
