Given its strong focus on employee well-being and safety, a global beauty company is striving to create a workplace culture that fosters not only physical health but all aspects of well-being, such as flexible work arrangements, volunteerism, family friendly policies and other initiatives that will make a difference in employees’ lives.

To create a strategy and determine what to prioritize, the company wanted a baseline showing what programs and policies are in place today. Leadership considered asking each country to fill out an Excel spreadsheet (too basic and/or administratively cumbersome) or having a third-party interview the country HR managers (too expensive). The best alternative turned out to be the HERO International Scorecard, which they found to be a “slick, fantastic tool.”

Eleven countries completed the Scorecard. The HR team pulled together the results and circulated them internally. The key finding was that there is a lot of variability among their operations. Although many countries have a lot of good local initiatives, some countries are way ahead of others.

Having a country-by-country inventory is helping HR to get leadership support and determine where to focus first. In the short term, HR is planning to pilot a mental health program, build a champion network and create a global well-being brand.

Source: 2018 HERO Scorecard Progress Report

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