Brentwood is a city in Contra Costa County, California, United States and is located in the East Bay region of the San Francisco Bay Area. The population exceeds 51,481 and continues to grow. The city officials & administrators provide resources for all Brentwood residents, including park & recreation development, police & fire protection, utilities and governmental services.
A member of Kaiser Permanente’s Workforce Health Consulting group began consulting with the City administrators in 2019 in an effort to create a sustainable well-being program. Preliminary conversations focused on the need to assess the current status of the City’s organizational support systems and Kaiser Permanente recommended the HERO Health and Well-being Best Practices Scorecard in Collaboration with Mercer© (HERO Scorecard) be used to support this important first step.
Shortly after completing the HERO Scorecard, an employee interest survey was also deployed. Both data sources were used in combination to quickly identify gaps within the infrastructure, as well as strengths that could be leveraged to improve future well-being programs.
The scoring system used by the HERO Scorecard enabled the team to identify the areas with the greatest potential for improvement, providing a useful roadmap for strengthening health and well-being efforts. For example, the Strategic Planning section of the HERO Scorecard identified the need to align City policies with the goals of the wellbeing program. A great deal of time was spent revising City policies and ensuring that the new policies were reviewed & approved by the City’s Board Members.
The HERO Scorecard provides a valuable set of quantitative metrics that can be used to benchmark future successes, serving as a very useful guide when developing a sustainable & meaningful worksite program.
Source: 2020 HERO Scorecard Progress Report
