July 22, 2025 12:00 pm Central
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Guest Panelists:
Colin P West, MD, PhD
Workforce well-being has become one of the most pressing challenges within healthcare organizations, directly impacting healthcare professionals and the quality of care they provide. This webinar will briefly detail the critical drivers of burnout and well-being, focusing on the key factors that contribute to both distress and well-being within healthcare settings. This session will also describe the recent development and implementation of a comprehensive framework for employee well-being at Mayo Clinic, co-created to integrate and reflect the voice and needs of the employees themselves. Participants will gain valuable insights into strategies for identifying and addressing burnout, fostering a healthier work environment, and promoting learning and working environments within which healthcare teams can thrive. By exploring the framework for evidence-based approaches to reducing burnout and supporting healthcare professional well-being, this session will demonstrate how leadership to promote a more engaged and supported workforce can enhance overall patient care and improve organizational outcomes.
SPEAKER
Originally from Seattle, Dr. West received his M.D. and Ph.D. in Biostatistics from the University of Iowa in 1999. He completed residency and chief residency in internal medicine at Mayo Clinic, and joined the faculty in General Internal Medicine in 2004. He is currently Professor of Medicine, Medical Education, and Biostatistics at Mayo. He is Director of the Mayo Clinic Program on Physician Well-Being and was named the first Medical Director of Employee Well-Being for Mayo Clinic in 2022. Dr. West’s research has focused on medical education and physician well-being, and has been widely published in prominent journals including Lancet, JAMA, Annals of Internal Medicine, and JAMA Internal Medicine.
HOST
Paul Terry, PhD, is a Senior Fellow at HERO where he leads our learning agenda. Paul is also Editor-in-Chief of the American Journal of Health Promotion. His prior positions were president and CEO at HERO, president and CEO at StayWell Health Management, and president and CEO at The Park Nicollet Institute. Paul is the author of four books and over 200 research and professional papers. A study he led won the C. Everett Koop National Health Award. He was awarded two Fulbright Senior Scholarships and served on advisory councils for The National Academy of Sciences, the American Heart Association, the CDC, the University of North Carolina, Gillings School of Global Public Health, and the Harvard T.H. Chan School of Public Health.