November 19, 2019 12:00 pm Central


Guest Panelists:

Sara Singer, PhD

Sara Singer, PhD

With Dr. Sara Singer, Professor of Medicine at the Stanford University School of Medicine and Professor by courtesy at the Stanford Graduate School of Business and Freeman Spogli Institute for International Studies. Hosted by Dr. Paul Terry, HERO, Senior Fellow

Dr. Singer will present results from a national survey recently published in the Milbank Quarterly. The survey is derived from the broad value proposition in a book by Quelch and Boudreau entitled: Building a Culture of Health: A New Imperative for Business, which examines the interface of social and business trends and argues that four pillars are needed if business is to accrue the advantages of leading with a culture of health. Taken directly from their book, the pillars are:

  1. “Consumer health: How organizations affect the safety, integrity, and healthfulness of the products and services they offer to their customers and end consumers.”
  2. “Employee health: How organizations affect the health of their employees (e.g., provision of employer-sponsored health insurance, workplace practices and wellness programs).”
  3. “Community health: How organizations affect the health of the communities in which they operate and do business.”
  4. “Environmental Health: How organizations’ environmental policies (or lack thereof) affect individual and population health.”

We will discuss the detailed findings from the national survey and, as always, we will poll webinar participants for your views on the implications of this research for your practice. Some of the findings Dr. Singer will describe are that only 8% of businesses report having a strategic plan for promoting a culture of health that included all four pillars. The survey asked about whether businesses took 38 specific actions to promote a culture of health across the four pillars, and found that only 2% of businesses were in the top quartile for action-taking in all four dimensions. This webinar will also examine the connections between the Milbank article with the Workplace Health in America Survey results published in the American Journal of Health Promotion. Those findings indicate that relatively few companies took a comprehensive approach to employee health promotion in 2018, though at 12% it nearly doubled the percent of companies that were sponsoring comprehensive approaches back in 2004. We will discuss parallels between employee health in America in 2004 and the employer’s role in a Culture of Health in America in 2019.


Dr. Singer is a Professor of Medicine at the Stanford University School of Medicine and Professor by courtesy at the Stanford Graduate School of Business and Freeman Spogli Institute for International Studies. Before Stanford, Dr. Singer developed and taught courses at the Harvard T.H. Chan School of Public Health entitled “Health Care Organizations and Organizational Behavior” and “Leadership and Innovation in Health Care Organizations.” She also taught in the Harvard PhD in Health Policy core course and conducted leadership training programs for the Brigham and Women’s Hospital and the Massachusetts General Physician Organization on topics related to organizational culture, leadership and teamwork.

Dr. Singer’s research productivity is extraordinary with more than 100 articles published in academic journals and books on healthcare management, health policy and health system reform. Singer’s publications have won numerous awards, including best paper awards from the Academy of Management’s Health Care Division in three consecutive years, and she was the recipient of the Avedis Donabedian Healthcare Quality Award from the American Public Health Association. Singer shared the results of the national culture of health survey as a keynote speaker at HERO’s Forum19, and this webinar builds on questions and comments she fielded from the audience.

This webinar is available to members only.

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